Broken springs
A broken torsion or extension spring can leave a garage door too heavy to lift safely. Keep clear of the door and request a repair visit.
Door feels unusually heavy or will not lift
Repair services / same-day routing
The repair you need. The response you can follow.
From a door that will not open to a noisy opener or a door off its track, start with the repair type below and get clear next steps for a technician visit.
Common repair calls
Start with what your door is doing.
Request spring repair
Door off track
A door that has slipped its track can bind, tilt, or stop moving entirely. Avoid forcing the opener or trying to reset the rollers yourself.
Door is crooked, jammed, or pulling away from its track
Opener problems
If the motor runs but the door does not move, the remote has stopped responding, or the opener is making new sounds, a technician can diagnose the cause.
Motor runs, remote fails, or door reverses unexpectedly
Urgent access repair
When a stuck door blocks your vehicle, leaves your home unsecured, or creates a safety concern, send an emergency request with your location and issue.
Access is blocked or the door cannot be secured
What happens next
A repair visit with no mystery
01
Tell us what the door is doing
Choose the closest repair issue and share the city you need service in.
02
Request the repair visit
Share the issue, contact details, and service area so the repair request can be routed clearly.
03
Get confirmation and next steps
Your confirmed request includes the repair window and the details you shared.
Please do not force a damaged garage door.
Springs, cables, and tracks carry significant tension. If the door is stuck, crooked, or visibly damaged, keep people and vehicles clear until it is assessed.